Terms & Conditions
Guidelines for ordering, product use, and shopping with Africa Oil Blends.
By purchasing from Africa Oil Blends, you agree to our terms regarding payment, shipping, product usage, and returns.
We strive to ensure all products are handcrafted to the highest quality standards.
Product colours, finishes, and scents may vary slightly due to the natural and handmade nature of our products.
Orders are processed upon payment confirmation and shipped across South Africa.
Africa Oil Blends reserves the right to update pricing, product availability, and policies without prior notice.
Privacy Policy
Information regarding customer data, website privacy, and secure online shopping with Africa Oil Blends.
Africa Oil Blends respects and values the privacy of all customers and website visitors.
Personal information such as names, contact details, billing information, and delivery addresses may be collected during the ordering or enquiry process.
Customer information is used solely for processing orders, communication, delivery arrangements, and improving customer experience.
All online payments are processed securely through trusted third-party payment providers, and Africa Oil Blends does not store banking or card details.
Africa Oil Blends does not sell, share, or distribute customer information to third parties unless required for order fulfilment or legal obligations.
Our website may use cookies and similar technologies to improve functionality, browsing experience, and website performance.
Reasonable measures are taken to protect customer information and maintain secure systems against unauthorized access or misuse.
Africa Oil Blends reserves the right to update this Privacy Policy without prior notice.
Shipping Policy
Information regarding order processing, packaging, and delivery across South Africa.
Africa Oil Blends carefully packages and ships orders across South Africa.
Orders are processed after payment confirmation and are typically dispatched within 2–5 business days.
Delivery times may vary depending on location and courier services.
Customers will receive shipping updates where available.
Africa Oil Blends is not responsible for delays caused by couriers, weather conditions, public holidays, or circumstances beyond our control.
Shipping charges are calculated during checkout unless promotional free shipping applies.
Returns & Refunds
Our approach to damaged, incorrect, and returnable products.
We take pride in the quality of every handcrafted Africa Oil Blends product.
If a product arrives damaged or incorrect, customers should contact Africa Oil Blends within 48 hours of delivery.
Due to the handmade and personal nature of our products, opened or used items cannot be returned unless faulty.
Refunds or replacements may be offered at our discretion once the issue has been reviewed.
Customers are encouraged to contact us directly for assistance with any order concerns.